Service Desk Operations End User Support - all aspects of User Support ITSM Improvement - Defining ServiceNow Flows, Reporting Process calibration - regularly revising processes and calibrating those that are...
Infrastructure Services Datacenter and Remote Support of EMEA and APJ company departments in all aspects of the IT Infrastructure Administrative Support and Hands-onLifecycle Management - Plan, buy, deploy, maintain, disposeData...
End User Support L1-L3, Client Management, Compliance, Hardware refreshAdministration of the EMEA Windows Servers and Services in a complex landscape with distributed hardware in 12 locations as well as in...
As a passionate IT professional and dedicated leader in high-performance, geographically dispersed IT teams, I have over 25 years of practical experience in all areas of IT. So I look back on sustainable successes in planning, coordinating and leading Infrastructure, service desk and end user support projects, in building-up data...